when you take the footrest out of the box the three straps are inverted. this is no doubt for ease of installing for shipping. take them out of the loops and flip them over. product works as advertised but -1 star for the straps (they should tell you in the directions) and -1 star because my kid just doesn't like it. she hates to put her feet on it and just hangs them off the side. i still keep it on because prevents her from sticking her feet in the front tire. Get more detail about Kettler Lil-Foote Kettrest.
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